CRM
ECM
EAI
ECommerce
Datawarehousing and BI

eZe Systems has dedicated division towards serving the eFront Office CRM industry. With involvement in myriad CRM implementations and large pool of CRM consultants, we are one of the fastest growing and experienced CRM companies in the United States. eZe Systems is uniquely positioned to assist clients with regional, national and international deployments of CRM initiatives.

eZe Systems has been actively involved in developing various CRM products and implementing this at various client sites. We are involved in version Upgrade and Development of Clarify's current production database and eSupport (Clear Answer) web site. Also our project team is greatly involved in data migration across Clarify and Nortel-Network merge. We have participated in various projects in Clarify-Nortel throughout the last decade. At this time we had designed and successfully implemented projects to introduce new features and functionality into ClearSales Application. We also provide the critical support to Nortel-Clarify production team with Tier 2 and Tier 3 support for users across the complete suite of application services such as Rule Manager, Flexible Deployment, eSupport, eResponse, eOrder, iSupport, iSales, Etc.


Approach and Methodology

eZe Systems is pleased to offer a complete upgrade solution for all Clarify customers. Our methodology is a superset of the Clarify approach, working with all aspects of your systems that will be affected by an upgrade. Our approach is focused on implementation and delivery, and our team can expertly execute the full upgrade plan.


Our Service

Cost effective methodology for Clarify Upgrade from Clarify Version 4.x to Version 11.x.
The upgrade is the complete solution, from the analysis and planning phase to intensive production rollout support.
We offer OS and Oracle/MSSQL Database version upgrade for Clarify Upgrade
We offer a multi-step upgrade process for customers who will be upgrading more than one revision to Clarify version 11.x or 10.x.
We provide pro-active Clarify and database tuning, consisting of the analysis and the implementation of performance improvements.
All deployment architectures are supported as a part of the upgrade, including Citrix, Tuxedo, Traveler and Web services.
Complex product integrations, such as Clear Configurator order entry systems, will be upgraded to take advantage of the improved Clarify feature sets.
Reporting systems, including Actuate and Crystal, will be tested for any table level differences in the new Clarify version.

Expertise in the upgrade deployment is provided, including development of a rollout strategy and the client-side implementation of the strat
 
 
     
   
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